This is how to correctly store the jewelry— dangle an inch of the chain out of the bag. It cannot roll back on itself and become tangled.
Had I stored each chain on the back of the display following my own advice, in a small baggie, I would have been spared hours of work.
Second: What happens when you do have a knot, so tightly wound up you can’t even wear the pendant?
Do you consider throwing out the jewelry or sending it back to the manufacturer for them to repair? Perhaps. We have had customers do this. We don’t recommend throwing it out or cutting it — there is a method to fixing the knots.
Step one: take a deep breath
Step two: turn on the television and grab a cup of wine (that is totally up to you, of course)
Step three: you will need 2 pins. These are your tools