100% returns if you are not satisfied with your purchase within 14 days after confirmation of order received. If you prefer to exchange it for something else, that is fine too.  A full refund, less shipping, will be applied back to your original form of payment.

We do not provide pre-paid return labels.

Customer pays for return shipping.

Returns to be mailed to:

Alef Bet by Paula

P.O. Box 3974, Los Angeles, CA 91313-3974

*Please include your name, email and order number with the return so we know who you are, and to whom to apply the credit.